Privacy policy

Last updated: November 2025

Feioi is committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and your rights under UK data protection law (UK GDPR & Data Protection Act 2018).

Who We Are

Feioi
Cambridge, United Kingdom
Contact: Jennifer@feioi.com

We are the “data controller” for the personal data we collect.

Information We Collect

We may collect the following information when you contact us or work with us:

Personal Information

  • Name

  • Email address

  • Phone number

  • Home address or project address

  • Details about your home and project requirements

  • Photographs or measurements you choose to share

Technical Information

When you use our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies (see Section 8)

How We Use Your Information

We use your data to:

  • Respond to enquiries

  • Provide interior design services

  • Prepare quotes, invoices, and project documentation

  • Maintain project communications

  • Improve our website and services

  • Comply with legal obligations

We only collect what is necessary and never sell your data.

Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Consent (e.g., signing up for communication)

  • Contract (e.g., providing design services)

  • Legitimate interest (e.g., responding to queries, business operations)

  • Legal obligation

Sharing Your Information

We may share data with:

  • Trusted contractors or suppliers involved in your project

  • Payment providers

  • Professional service providers (e.g., accountants)

  • Legal authorities if required

We never sell or rent your personal data.

Data Storage & Security

  • Data is stored securely using appropriate technical and organisational measures.

  • Only authorised individuals have access.

  • We retain data only as long as necessary for business, legal, or accounting purposes.

Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (“right to be forgotten”)

  • Object to processing

  • Request data transfer

  • Withdraw consent at any time

To exercise any of these rights, contact: jennifer@feioi.com

Cookies

Our website may use functional and analytical cookies to improve your browsing experience.
You can disable cookies via your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

Contact

If you have questions about this Privacy Policy or your data, please contact:
E: jennifer@feioi.com
M: +44 7774 929504